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Returns

If you're not satisfied, we're not satisfied.  We offer a full refund on merchandise returned in good condition with original packaging within 30 days of purchase, Shipping fees excluded.

Please email us at:  Swaddlou@gmail.com
Subject:  RETURN
Or call us at:  267-807-9700
to arrange for your merchandise return and refund.


To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, you can contact us at swaddlou@gmail.com. We will send you a return shipping label.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.