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Returns

We offer a full refund on unworn merchandise returned with original packaging within 30 days of purchase. Worn swaddles returned within 30 days of purchase will receive a 50% refund.   Shipping fees excluded.

Please email us at:  Swaddlou@gmail.com
Subject:  RETURN
Or call us at:  267-807-9700
to arrange for your merchandise return and refund.


To start a return, please contact us at swaddlou@gmail.com. We will send you a return shipping label.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to get what you want is to return the item and make a separate purchase for the new item.

Refunds
We will notify you when we have received your return and your refund has been issued (minus shipping) on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.